Below are some FAQ as well as common concerns of our clients before purchasing from the agency.

Due to the nature of our products, we have a firm no refunds policy. You can view that policy here. If you are unsatisfied with a purchase or need help, please Contact Us and we will do everything we can resolve your issue.

We do not ship anything physically as all of our products are digital. You are able to download E-Books, Business Bundles and Course purchases immediately after checkout. A copy will also be automatically emailed to you for download as well to the email address provided at checkout.

For Prebuilt Businesses - there is a 7 to 10 business day turnaround time (not including weekends or holidays). That time frame also varies during high order periods. After purchase, you will be emailed an estimated completion date 24-48 hours after purchase.

As for vendor shipping times (vendors connected to your Prebuilt Business) your customers will receive their items in 7 to 12 business days. We recommend contacting your vendor to make sure this time frame is accurate.

Your store will be delivered to you with further instructions using the email you provided at checkout.

After you have completed your purchase your download link for E-Books and Business Bundles will be available on your payment confirmation page and it will also be e-mailed you to automatically (using the email address provided at checkout).

If you do not see the link in your email, please check your SPAM/JUNK folder before contacting us for help.

There are no download links for Prebuilt Businesses post purchase as they have a 7 to 10 business day (weekends excluded) turnaround time.

Our Business Bundles and E-Books are created for female entrepreneur's who are new to online business or current business owner's who need help marketing their store.

Our team has been selling products online for over 10 years and the products we have created are made to help a beginner succeed in generating an online income.

While we cannot guarantee everyone the same results (because everyone's amount of time and effort varies) - if you follow the strategies and guidelines in our product's consistently, they will surely work for you. It all depends on how hard you are willing to work and how committed you are to being successful in selling products online.

All of our Prebuilt Businesses are created brand new. We do not revamp or work with any stores you, or anyone else, have previously created.

Once your store has been completed, we will send you an email containing a link that will walk you through creating a new Shopify account. Once you have created that account, we will transfer full ownership of your store to you.

Courses are currently being developed and we will be available soon.

The only fees you will be required to pay after purchasing (upon delivery) are:

  • Shopify subscription ($29/month)
  • Supplier shipping prices (if any)
  • Marketing budget (the amount you choose to spend marketing your store daily, monthly, etc)

Not at all. All of our Prebuilt Businesses are beginner friendly and allow you to learn at your own pace. We provide resources post delivery of your Prebuilt business that will help you learn to run, market and have a successful store. You just need to be willing to learn. You can run your store on the go, on weekends or after work on weekdays. It's your business that you run on your own schedule.

Many of clients are beginners who have been able to make anywhere from 1K to 3K per week.

Drop-shipping is a fulfillment method that does not require you to hold any inventory.

Your supplier holds your inventory in their warehouse and ships items to your customer once you have received a sale. You must notify your supplier of the orders, pay them to ship the items and provide the order information to them as well as the customer's shipping address. That's it.

Find more information on Dropshipping here.

Yes! All you have to do is contact your supplier and ask for samples. Your store is directly connected to them for all needs and questions.
All of our stores are connected to vendors who ship items from the USA so your customers should receive their orders with 7 to 10 business days or less. If you find that it is taking longer or have a delivery issue - simply contact your vendor to get the issue resolved.
As many as you like. We deliver each store with 10-15 products and once it is delivered to you - you can delete or add as many products as you want.
Absolutely! If you find that you do not like the vendors we have set up for you - just choose a new one from the vendor portal connected to your store.

While we take the time to ensure that we only add reputable, five star suppliers to your store with quality products - you will need to order samples from your vendor and test them out just like with any business.

You need to know what your customers are receiving when they order. If you order samples and don't like the product quality - simply find a new vendors in the portal connected to your store.

There are so many ways to market your new business. You can use Instagram, Facebook, Tiktok, and so many other social media platforms. Branding and marketing your new business is completely up to you - you are the CEO!😊

We know that marketing is hard but our Marketing E-Books and Business Bundles make it easier for you to start building brand awareness, drive traffic to your store and turn that traffic into sales, step by step.

Yes! All Prebuilt Businesses are delivered with an Ownership Package containing many videos and guides to help you launch and market your store successfully.

Every store comes with lifetime support from Shopify.

You can reach out to them at any time and they can help you solve any and all issues. If you have questions for us after purchase, please email info@femprenagency.com so that we can assist you. Email response time is 1 to 2 business days (weekends and holidays excluded).

Absolutely. You change the brand name, logo, products, design and anything else that you would like.

Please do not inquire about exchanges on our E-Books or Business Bundles. They are not eligible for an exchange.

If you purchased a Prebuilt Business and would like to change the type of business you purchased, it must be 24-48 after purchasing. If 24-48 hours have passed since your purchase, there will be a $150 exchange fee so please be sure about your purchase.

Thank you for understanding!

Once your store has been completed we will send an email to the email address that you provided at check out with instructions to set up a Shopify staff account. Once you have gone through the process of setting up your account (which takes less than 5 minutes) we can then transfer your entire store to you.

Once we send the staff invite you have 7 days to complete the setup. If the setup has not been completed within 7 days we will assume that you are no longer interested in your store and have the right to transfer it to another customer.

We put a lot of thought, time and work into each store that we create so this policy ensures that we are not wasting our time. Thank you in advance for understanding.

Once you have completed the staff account setup, we transfer full and permanent ownership of the store to you.

 

If you did not find an answer to your question here, please email info@femprenagency.com

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